Matte Elsbernd web publisher. writer. photographer. 23 years experience.
To think I've been doing all this for 23 years. That's about as long as it's been around to do. During that time, I've built more sites than I can count, hand-coded HTML in my dreams, used countless versions of Photoshop and other tools, and my latest multi-year adventure has been with PHP & MySQL. I think about the big picture and the small details, which just means I can see past the actual code and know the limitations and advantages of the various approaches & technologies one could use. I see sites as growing, living entities which shouldn't become frozen in time the moment you release them to the client. I have a passion for this stuff, or why else would I have been doing all this extra stuff?
Resumes are great for some professions and even some people, but I've never had much hope for it in terms of aptly describing what I've done or can do. I would hope that you'd take a look at this site and all the ones which are linked from it (see the full list). But I know it serves some purpose, so here it is. It's also available in alternate formats (see the right column).
Resume
Matte Elsbernd
matte.elsbernd@gmail.com
PROFILE
I have been turning ideas into reality online for the last 20 years. The roles I have played over my career have changed, but all have been in the service of getting things done. With this wide range of skills and experience, I am able to step into a company for a specific role yet step in and step up to do what's necessary. While I have the hands-on technical expertise to do the work myself, I have become more effective by leading and mentoring teams. I am quite experienced working virtually and managing remote teams.

I do my best in organizations/teams going through change. Whether due to growth, change of focus, or dealing with lingering problems, that change creates a lot of problems to be addressed and often leaves a vacuum of responsibility. I am a problem solver and am quick to help size up possible solutions, identify the necessary structure and process changes required, and lead teams towards implementation.
EXPERTISE
Content - research, copywriting, copyediting and proofreading
Design - web graphic design, branding, animations, video and audio
Development - hand-coded HTML, PHP, CSS, XHTML, JavaScript, mySQL & CGI
Information Design - schematics, use-cases, functional specifications, mockups
Maintenance - unix/apache, CMS, SEO, traffic analysis and customer support
Management - creative & technical staff management & product, project, and program management
Strategy - website and business-process development and brainstorming
PORTFOLIO
matte.elsbernd.net - my personal portal
www.firmlist.com - worldwide guide to web design & development firms
www.electricalsocket.com - 23-year collection of experimental web projects
www.usedideas.com - ideas collection
www.hexhu.es - online color site
EXPERIENCE
IO Integration - Remote
Director of Professional Services (03/2014 - 10/2014)

• Managed a growing team (10+) of PMs and workflow consultants & technology specialists, all remote
• Led company's efforts to shift from a technical solutions organization to a wider business consulting organization
• Facilitated shift from one primary technology offering (Xinet) to another (censhare)
• Refined company's project management, program management, and delivery processes
• Developed plan to grow from a flat team to a more hierarchical organization to handle growth & scope
• Reviewed and enforced standards for statements of work (SOW) produced by team
• Oversaw the financial reporting produced for clients
• In charge of hiring, mentorship, retention, and other HR issues related to my professional services team
• Key player in identification & implementation of tools/processes for managing remote team
• Travelled (25%) domestically and internationally to facilitate customer success & oversee project success
IO Integration - Remote
Senior Workflow Specialist/Project Manager (06/2012 - 03/2014)

• PM on 4 multi-million dollar software integration projects (Digital Asset Management) for Fortune 500 clients
• Helped lead onsite discovery workshops with clients to identify needs & requirements
• Captured technical and UX requirements, workflows, and wrote SOWs
• Managed feature development process with our software partners (iBrams, Dalim, Xinet, and censhare)
• Responsible for client reporting, including scope, development status, and financial tracking
• Travelled (25%) domestically and internationally to manage project implementation
• Mentored junior PMs and worked to define new PM processes and structure within company
• Promoted into Director of Professional Services role based on my larger efforts in the PM role
• Worked remotely and with an entirely remote team
Edelman Digital - San Francisco, CA - Interviewed 7/2008
ON24 - San Francisco, CA - Interviewed 6/2008
Yates Advertising - San Francisco, CA
Freelance Work (03/2008-04/2008)
Buzzillions - Milbrae, CA - Interviewed 01/2008
Kin Lani Charters - Remote
Freelance Work (12/2007-02/2008)
Kadium/Euro RSCG - San Francisco, CA - Interviewed 12/2007
LeapFrog - Emeryville, CA - Interviewed 10/2007
Charles Schwab, Inc. - San Francisco, CA
Interactive Studio Manager - Creative Services (04/2007 - 01/2008)

• Hands-on management of an in-house agency's interactive studio with 13+ designers & developers
• Responsible for team's delivery of web applications, websites, emails, banners, and other deliverables
• Involved in technical architecture for all web application project development
• Streamlined studio processes and implemented workflow automation improvements
• In charge of hiring, mentorship, retention, and other HR issues related to my studio team
• Supported team & client in project definition and the design of the solution
• Worked with Producers to manage status, testing, and delivery
SixApart - San Francisco, CA - Interviewed 03/2007
Yahoo! - Santa Clara, CA - Interviewed 03/2007
HealingQuest - Remote
Freelance Work (01/2007)
AVA Living - Remote
Freelance Work (12/2006-02/2007)
Apple - Cupertino, CA - Interviewed 12/2006
ATTIK - San Francisco, CA - Offered Full-Time Position 12/2006
Discover.com - Remote
Freelance Work (10/2006-11/2006)
Autobytel - Irvine, CA - Interviewed 07/2006
EVB - San Francisco, CA - Offered Contract Work 06/2006
Venables Bell & Partners - San Francisco, CA - Offered Contract Work 05/2006
BlastRadius - Vancouver, BC - Interviewed 02/2006
Weidlinger Associates - Los Altos, CA
Freelance Work (11/2005-05/2006)
Charles Schwab, Inc. - San Francisco, CA
Interactive Producer - Creative Services [Contractor] (12/2005 - 04/2007)

• Oversaw project definition and managed testing and delivery of final work product
• Managed 5-20 concurrent projects
• Acted as a bridge between Schwab marketing clients and Schwab's Creative Services
• Assisted in the coordination, training, and helped mentored junior Producers
• Promoted into Interactive Studio Manager role based on my larger efforts in the Producer role
QuinnStreet - Foster City, CA - Interviewed 11/2005
Dealix - Redwood City, CA - Interviewed 11/2005
TBLPod - Remote
Freelance Work (10/2005-06/2006)
GoFish Technologies - San Francisco, CA - Interviewed 05/2005
Friendfinder, Inc. - Palo Alto, CA
Lead/Senior Project Producer (04/2005 - 10/2005)

• Product management for large online dating network
• Refined PM processes and oversaw a growing team of Project Producers
• Championed greater focus on UX/UI and acted as de facto Director of User Experience
• Wrote user stories and technical specifications for each feature request
• Coordinated the development, testing, release, and support of each feature request
• Managed 5-20 feature requests during each 2-week delivery cycle
• Helped with the acquisition and integration of an competing online dating company
Current TV - San Francisco, CA
Web Designer [Contractor] (11/2004 - 01/2005)

• Helped build proof of concept prototype for a web application within a then stealth TV network start-up
• Developed wireframes and functional specifications
Young & Rubicam - San Francisco, CA
Web Producer [Contractor] (11/2004 - 01/2005)

• Managed development for the quick redesign of a retail website that involved multiple vendors, internal divisions, and contractors
• Provided technical direction to solve multiple challenges implementing a complex CSS & Flash layout
• Coordinated the production and management of copy & image assets
Charles Schwab, Inc. - San Francisco, CA
Interactive Producer - Creative Services [Contractor] (09/2004 - 10/2004)

• Oversaw project definition and managed testing and delivery of final work product
• Managed 5-20 concurrent projects
• Acted as a bridge between Schwab marketing clients and Schwab's Creative Services
• Assisted in the coordination, training, and helped mentored junior Producers
• Promoted into Interactive Studio Manager role based on my larger efforts in the Producer role
Yahoo! - Sunnyvale, CA - Interviewed 08/2004
Charles Schwab, Inc. - San Francisco, CA
Interactive Producer - Creative Services [Contractor] (05/2004 - 07/2004)

• Oversaw project definition and managed testing and delivery of final work product
• Managed 5-20 concurrent projects
• Acted as a bridge between Schwab marketing clients and Schwab's Creative Services
• Assisted in the coordination, training, and helped mentored junior Producers
• Promoted into Interactive Studio Manager role based on my larger efforts in the Producer role
Minnick Web Services - Sacramento, CA
Web Developer (06/2003 - 03/2004)

• Coordinated day-to-day publishing efforts for various technology magazines' websites (using TeamSite and other CMS applications)
• Performed Search Engine Optimization (SEO) research and implementation
PageWeavers - Sacramento, CA
Freelance Work (04/2003-07/2003)
FansRule - Lowell, MA - Interviewed 08/2002
City of Lowell - Lowell, MA
Freelance Work (06/2002-11/2002)
StoneTech Professional - Remote
Freelance Work (06/2002-11/2002)
Ontra Systems - Remote
Freelance Work (05/2002-06/2002)
Vegas Rescue - Remote
Freelance Work (04/2002)
MIT / Information Systems - Cambridge, MA - Interviewed 04/2002
Cosmic Blender - Watertown, MA - Interviewed 02/2002
Dominis Group - Boston, MA
Freelance Work (01/2002-04/2003)
SmartBargains - Boston, MA - Interviewed 11/2001
Pearson - Boston, MA - Interviewed 07/2001
Nascent State - Boston, MA - Interviewed 04/2001
ModernProject - Remote
Freelance Work (02/2001-06/2001)
Irma S. Mann, Strategic Marketing, Inc. - Boston, MA
Group Creative Director - Interactive (10/2000 - 10/2001)

• Helped to define and build the interactive marketing efforts for a travel-focused agency
• Oversaw a newly established team - developer and account manager
• Led the visual design, UX, and technical definition for all interactive projects
• Involved in scoping the interactive components for agency's client pitches
• Produced high-level reports for clients on performance of their websites
B3 Interactive - Waltham, MA - Interviewed 08/2000
ThoughtBridge - Boston, MA
Freelance Work (08/2000)
DailyJolt - Boston, MA
Freelance Work (07/2000-08/2000)
VeltiNet - Remote
Freelance Work (06/2000-07/2000)
PaperMundo - Remote
Freelance Work (06/2000-01/2001)
MOCA Inc. - Boston, MA
Freelance Work (05/2000-08/2000)
Tallon - Boston, MA - Interviewed 04/2000
SiteUsers - Boston, MA
Freelance Work (12/1999)
Razorfish - Cambridge, MA
Information Architect (12/1999 - 02/2000)

• Helped lead discovery workshops for start-up clients, producing schematics and functional specifications in order to support development teams
• Partnered with a UK-based firm to help define a client's identity and brand positioning
Open Ratings - Cambridge, MA
Information Architect [Contractor] (10/1999 - 03/2000)

• Facilitated efforts of a MIT Media Lab start-up to define their product and build their early prototype
Peoplestream - Cambridge, MA
Web/UI Designer (03/1999 - 11/1999)

• Led the definition and documentation of specifications for the web prototype of a start-up's proprietary software application
NBC - New York, NY - Interviewed 11/98
Newfangled Graphics - Providence, RI
Senior Designer (09/1998 - 12/1998)

• Helped design, build and maintain the websites and online advertising efforts for several small clients
I3 - Seattle, WA - Interviewed 08/98
Conduit Communications, Inc. - Boston, MA
Digital/Web Designer (12/1997 - 09/1998(

• Helped lead the direction and growth of the online efforts for a technology firm's US and UK offices
• Designed and developed intranets, extranets, and websites for Fortune 1000 clients
NBC Interactive - Burbank, CA - Interviewed 10/97
Preview Travel - San Francisco, CA - Interviewed 10/97
Calcoast - Grover Beach, CA - Interviewed 10/97
Internet Entertainment Group - Seattle, WA
HTML Programmer (01/1997 - 05/1997)

• Led the enhancements and standardization of the workflows, templates, and CGI scripts behind a large network of content websites
Amazon - Seattle, WA
Warehouse Staff [Contractor] (01/1997)

• Order fulfillment in Amazon's first warehouse facility
WebNet, Inc. - Tacoma, WA
Web Page Designer [Contractor] (07/1996 - 11/1996)

• Designed and developed websites for several small businesses
EDUCATION
Stanford University Graduate School of Business - Palo Alto, CA
Graduated June 2010
Sloan Fellow - Masters Science in Management
California Polytechnic State University - San Luis Obispo, CA
Graduated June 1996
Major - Liberal Studies
Minor - English
Copyright 1994-2017 All Rights Reserved
Resume
resume .doc resume .pdf resume .txt
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